Helmiine Home Decor


Privacy Policy

Helmiine Home OÜ (hereinafter Helmiine Home) has undertaken to protect the privacy of customers and users. Accordingly, we have established this Privacy Policy regarding the collection, use, disclosure, transmission and storage of customer data. Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Take a moment to read our privacy policy.

Collection and use of personal data

Personal data is data that you, as an individual, are specifically or indirectly related to, collected and processed by Helmiine Home for the purpose of fulfilling or contacting an individual and fulfilling legal obligations.

The collection of personal data of a loyal customer can take place in the following ways:

  • contact information (including your name, postal address, telephone number, e-mail address) on our website
  • when using the website from the customer’s account information or through cookies

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
We may also collect information about customer activity on our website. This information is collected and used to provide customers with more useful information and to determine which parts of the website, products and services are of most interest. Aggregate data is treated as non-personal data in this Privacy Policy.

Use and storage of collected personal data

With the collected personal data, we can inform customers about Helmiine Home product news, campaigns and upcoming events. Customers who do not wish to be included in our newsletter list or to be notified of products that may be of interest to them may opt out of the audience at any time.

We also use the collected personal data for the delivery of goods and the fulfillment of obligations to the customer.

By agreeing to the terms of the privacy policy, the customer consents to Helmiine Home’s automated processing of his or her data. You can always withdraw your consent via our website or by submitting a written application. There shall be no retroactive effect to the application or withdrawal of consent.

In order to better serve the customer, Helmiine Home may disclose information about individual users to a third party who provides services to Helmiine Home and is contractually obliged to keep the shared information confidential. A third party is, for example, our partner, whose tasks are to transport the goods sold in the e-shop.

For e-commerce purposes, Helmiine Home retains the customer’s personal data for 5 (five) years from the customer’s last purchase in our Online Store. For the purposes of direct marketing, the customer’s personal data is processed for 5 (five) years from the last active operation in the Helmiine Home Online Store (joining the online store, registering and / or other activities on the website). The data that Helmiine Home is obliged to keep pursuant to legislation (eg accounting data) is stored by Helmiine Home in accordance with the requirements set out in legislation.

Protection of personal data

Helmiine Home takes all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to change and process the data.

If you suspect that your personal information has been compromised as described in this Privacy Policy or that there is a risk that your information may have been leaked to third parties, please let us know immediately. Only in this way can we keep the potential damage to a minimum.


All personal data of the customer that has become known during the visit to the Helmiine Home e-store and the performance of purchases will be treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

By using our website, you have read and agree to these terms and conditions. We reserve the right to change the general terms and conditions of this Privacy Policy, if necessary, by notifying all customers, but we will do our best to keep our Privacy Policy up-to-date and available to you on our website.

If you have any questions or concerns about this privacy policy or data processing, please contact info@helmiinehome.ee

You always have the right to apply to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency that can also be contacted for advice or assistance on personal data protection issues.