Collection and use of personal data
Personal data is data that you, as an individual, are specifically or indirectly related to, collected and processed by Helmiine Home for the purpose of fulfilling or contacting an individual and fulfilling legal obligations.
The collection of personal data of a loyal customer can take place in the following ways:
- contact information (including your name, postal address, telephone number, e-mail address) on our website
- when using the website from the customer’s account information or through cookies
Collection of other data
We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
Use and storage of collected personal data
With the collected personal data, we can inform customers about Helmiine Home product news, campaigns and upcoming events. Customers who do not wish to be included in our newsletter list or to be notified of products that may be of interest to them may opt out of the audience at any time.
We also use the collected personal data for the delivery of goods and the fulfillment of obligations to the customer.
In order to better serve the customer, Helmiine Home may disclose information about individual users to a third party who provides services to Helmiine Home and is contractually obliged to keep the shared information confidential. A third party is, for example, our partner, whose tasks are to transport the goods sold in the e-shop.
For e-commerce purposes, Helmiine Home retains the customer’s personal data for 5 (five) years from the customer’s last purchase in our Online Store. For the purposes of direct marketing, the customer’s personal data is processed for 5 (five) years from the last active operation in the Helmiine Home Online Store (joining the online store, registering and / or other activities on the website). The data that Helmiine Home is obliged to keep pursuant to legislation (eg accounting data) is stored by Helmiine Home in accordance with the requirements set out in legislation.
Protection of personal data
Helmiine Home takes all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to change and process the data.
All personal data of the customer that has become known during the visit to the Helmiine Home e-store and the performance of purchases will be treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details.
You always have the right to apply to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency that can also be contacted for advice or assistance on personal data protection issues.